| 02000 |
WebPE/Environmental: Connecting and Browser FAQs |
02001 |
What are the minimum system requirements needed to access WebPE/Environmental? |
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WebPE and Oracle recommend a minimum of an Intel Pentium 90 mHz processor, 12MB free hard disk space (20MB ideal), and 32MB RAM.
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02002 |
What speed connection do I need for WebPE/Environmental? |
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WebPE recommends a minimum of a 56K connection. Performance will, of course, be faster over a T-1, ISDN, cable modem, or other direct Internet connection.
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02003 |
What browser and add-ons do I need for WebPE/Environmental? |
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WebPE has integrated high-technology components from various vendors in building the Environmental Application. Microsoft Internet Explorer 5 supports all components, while Netscape products and earlier Internet Explorer versions support only some WebPE/Environmental components. Internally, WebPE uses Internet Explorer 5 for development and access.
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02004 |
What is JInitiator and how do I obtain a copy? |
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 Click here to learn more. 
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02005 |
When I try to start the Project Portal or download JInitiator, my browser returns a "page not found" message or blank screen. Why? |
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This is a problem related to your company's firewall and other security measures. The listener for the Project Portal Application is on TCP Server Port 85 and the Java Applet initially uses TCP Server Port 84 to launch and subsequently uses Port 9000. Check with your system administrator and make sure these ports are available for communications. Your administrator may wish to open these ports to WebPE only, in which case you'll need to know that WebPE's IP address is 4.33.17.187.
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02006 |
When I attempt to use WebPE/Environmental on the PC on my company's LAN I receive a message such as "Compilation Error" and am unable to connect. However, I have no problem connecting to WebPE from my home PC. Any ideas? |
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You could be experiencing a problem related to your company's firewall and other security measures. The Java Applets use TCP Server Port 9000. Check with your technical resource and make sure this port is available for use by WebPE Java Applets. |
02007 |
I'm trying to access WebPE/Environmental but the Main Menu is not displayed. I'm using Internet Explorer 4 with Service Pack 1 installed. Any ideas? |
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Yes. The original Service Pack 1 for Internet Explorer 4 has problems loading JInitiator. We recommend you install IE4 Service Pack 2, or, even better, IE5. |
02008 |
Can I obtain the browser add-ons on CDROM? |
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WebPE will mail you a CDROM containing JInitiator and Adobe Acrobat Reader 4. To obtain a copy, send email to support@webpe.com requesting the CDROM. Please include your name, organization name, and mailing address. The CDROM will be delivered to you within one week of request.
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